Shipping & Returns
Shipping Policy
US shipping
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-Free standard shipping
-Express shipping 2-3 Business days is available at checkout
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*Handbag packages require a signature for delivery.
You will receive an e-mail containing your Tracking Number once your package has been shipped from our U.S. distribution center. Visit My Order to check the most up-to-date status of your order.
UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center.
For security reasons, IN75 online purchases will require a signature upon delivery.
Our warehouse is closed for weekend & Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
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International shipping available upon request please contact before purchasing, for shipping fees.
Return & Exchange Policy
You can return any item purchased on IN75 site within 20 days of the delivery date. Here’s how:
1. Contact costumer service mquintana.corp@gmail.com
2. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
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We will provide a return label via email.
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Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email. Returns will be issued to the card or account purchased with no cash or checks will be
issued.
Bespoke or Alphabet customized products can not be returned or exchanged.
It is not possible to return used items, or that no longer have the tag attached.
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Exchanges
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If you wish to change the size and/or color of an item that you purchased, you can do so at no additional cost within 20 days of delivery date.
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Email customer service, choose the “Exchange” item by including the SKU# in the email and include a Phone # and time to call for confirmation. We will then hold the item for you and as soon as we receive your return, we will ship it to the address from your original order.
You will receive a Shipping Confirmation email when the package has been dispatched. You can exchange the size and/or color of an item one time only, but you can always return it by following the instructions in our Return Policy.
It is not possible to send an exchange request for one or more products that were purchased using a promotional code.
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If you are facing issues with returning or exchanging your order, please contact our customer service.